Sales Support Services

Presales. Sales Admin. Call Centre. Event Marketing – we do it all

Two critical aspects for Sales teams in any business are – Performance and Pace. For the teams to be able to achieve what they have set out to accomplish, having a healthy pipeline funnel is the key. The size funnel determines the consistency and predictability of their business and overall performance. We are determined to partner with progressive sales teams to support them in achieving great results. From pre-sales to after-sales support, we can help with almost everything.

Presales Solutions

Sales Admin Support

CONTACT DISCOVERY

Don’t settle for low-quality, overused, or out-of-date – which is a deal breaker for businesses.  Our talented team of data researchers and web miners are able to build a database of right contacts, decision makers and influencers in your B2B target market. We find specifically and exactly the contacts or companies you want to target.

 

Data Enrichment | Data Validation (Contacts, Accounts) | Data Discovery (find Leads, Contacts) | Data Migration | Scrub Inbound Leads (enrich, standardize) 

LEAD QUALIFICATION

Filtering out the still ‘engaged leads’ – or warm leads (as we call them), from all past incoming leads, is one of the most valuable functions that can help businesses harness value from the forgotten lead bank.

 

Our lead qualification service simplifies the process of qualifying, sorting, cleansing, appending and following-up on leads captured through your marketing channels, viz.:

 

Website inquiries | Request for quote | Inbound Calls | Demo downloads | Events, webinars, tradeshows

EMAIL OR TICKETING SUPPORT

Offer a guaranteed turnaround of 8 hours or less for all user queries/ tickets. A well-crafted response, in time when your client needs it – and how you will write it. With businesses expanding rapidly – it’s really important to be able to manage new inquiries in time and also post sales support in time.

 

We allow businesses to add extra bandwidth or simply run this process for them and take care of their Customer helpdesk.

 

Inbound inquiries Customer Care Quieres | First outbound contact

WEBSITE CHAT ASSISTANT

Attend and respond to the website visitors, helping them make quick buying decisions with informed instant chats. Get your visitors attended with over 24/7 coverage. We can help businesses engage with their website visitors, while you keep track of every customer and every inquiry message.

 

Converting them into new customers and also re-engage with the repeat visitor and clients.

 

Realtime, Prompt, Proactive & Engaging 24/7 Live Chat Support for Your Website

Call Center Support

Event Marketing Solutions

CUSTOMER SERVICE CALLS – Inbound

We offer high-quality call center service to help you keep your contact center costs low. Our customer support services are tailored to your small and medium business needs. Managing your virtual number calls as well as managing all inquiries to the Toll-Free number.

 

Sales Enquiry – Inbound | Customer care – Inbound | Toll-Free calls

APPOINTMENT SETTING – Outbound

Like every business, you will best be utilizing your most of the time in front of your clients and not doing administrative tasks during your sales process.

Based on your products, services, and your target market segment – our B2B appointment setting service will take the calendaring responsibility off your tasks and set you up for more face time with your clients.

PRE & POST EVENT SUPPORT

Our event promotion and data management services for conferences, seminars, exhibitions and other events – are designed to help small businesses.

We help you by supporting you with your event marketing, helping you to attract the right delegates to your event.

 

Social Media Engagement | Email Marketing | Telemarketing | Data Entry & Lead Generation

EVENT SUPPORT

Getting more temporary staff for you at the event or looking at the managing the event seamlessly from registration to completion. Looking at attracting more visitor to your booth or distributing marketing material to an audience.

 

We are also planning on a software to help you in the seamless management of your booth visitors. Will keep you posted on the tool soon.

Talk to us today?

Write to us today on upskillnow@upskillworld.com.au or drop us your message. We will contact you.